Privacy Policy | Clevr Solutions

Scope & Future Changes

The following policy describes our procedures for data collected strictly via our website. It does not apply to interactions occurring offline or through third-party channels. We may update this Privacy Policy periodically. Any modifications will be posted on this page; please review it whenever you visit to stay informed about our data protection practices.

Types of Information We Collect

We may gather information in various ways, such as:

• Personal Contact Details: for instance, your name, email address, company name, phone number, or mailing address when you fill out a form or send us a message.
• Anonymous Browsing Data: including your web browser, device information, and pages visited, which helps us understand how users interact with our site. Note that we use privacy-friendly analytics that do not store IP addresses or use cookies.
• Correspondence: any content or attachments you provide when you contact us directly, such as in an email or contact form.

We will explain when and why we need specific details at the point of collection so you can choose whether or not to proceed.

How We Utilize Your Data

We use the information we collect for several legitimate business purposes, including:

• Website Operation & Maintenance: ensuring the site functions properly and continuously improving user experience.
• Personalization: tailoring site content, resources, or offers based on your interactions and preferences.
• Communication: responding to questions, sending service updates, or sharing relevant materials.
• Performance Insights: analyzing user behavior to optimize content, marketing, or product development.
• Promotional Outreach: with your permission, delivering news about our offerings or upcoming events that might be of interest.
• Security & Fraud Prevention: protecting our assets and safeguarding against possible risks.
• Ad Optimization & Retargeting: using Meta Pixel and Advanced Matching (with your consent) to measure ad effectiveness, track conversions, and build retargeting audiences.

Website Analytics: We use Rybbit, a privacy-friendly, open-source web analytics tool, to understand how visitors interact with our website. Rybbit collects anonymous usage data without using cookies or storing personally identifiable information. This helps us improve our content and user experience. For more information about Rybbit’s privacy practices, visit their privacy policy at rybbit.com/privacy.

Cookies & Related Technologies

We take a privacy-first approach to our website. When you visit our site for the first time, you will see a cookie consent banner allowing you to accept or decline marketing cookies. We use the following cookies and tracking technologies:

• Essential functionality cookies (such as remembering your cookie consent choice)
• Session management for secure interactions
• Performance optimization of site features
• Marketing and advertising cookies (Meta Pixel, only with your consent)

You can manage or deactivate cookies through your browser settings or change your preferences by clearing the 'clevr_cookie_consent' cookie.

Necessary Cookies

• Cookie name: clevr_cookie_consent
• Purpose: Remember your consent choices
• Expiration: 1 year
• Required: Yes

Marketing Cookies (Only with your consent)

• Provider: Meta Pixel
• Purpose: Track conversions and remarketing
• Data collected: Page views, button clicks, form submissions
• Expiration: Per Meta Pixel policies
• Your choice: You can decline these; functionality won’t be affected

How to Manage Cookies

• You can change your cookie preferences anytime by clearing your cookies and revisiting our site
• You can also adjust privacy settings in your browser
• Declining marketing cookies won’t affect site functionality

Meta Advanced Matching

We use Meta’s automatic advanced matching feature to improve our advertising effectiveness. When you provide us with contact information (such as your email address, name, phone number, or location), this data may be shared with Meta in a hashed (encrypted) format to:

• Match your website activity to your Meta (Facebook/Instagram) account
• Measure the effectiveness of our advertising campaigns
• Build audiences for retargeting campaigns
• Optimize ad delivery to relevant audiences

Information Shared with Meta (when you consent to marketing cookies):

• Email address
• First and last name
• Phone number
• City, state/province, postal code
• Country

How Your Data is Protected:

• All data is hashed (encrypted) before being sent to Meta
• Meta never receives your raw contact information
• Matching only occurs if you have a Meta account and have consented to cookies
• You can opt out by declining marketing cookies or adjusting your Facebook privacy settings

For more information about how Meta processes your data, please review Meta’s Data Policy at facebook.com/privacy.

Third-Party Services & Analytics

We use Rybbit, a privacy-focused analytics service, to collect anonymous website usage statistics. Unlike traditional analytics tools, Rybbit does not use cookies, does not track users across websites, and does not collect personally identifiable information. IP addresses are used temporarily only to determine approximate geographic location (country/region) and are never stored.

For more information about the third-party services we use:

• Rybbit Analytics: Visit Rybbit’s Privacy Policy
• Meta Pixel (with consent only): Visit Meta’s Privacy Policy

Text Messaging & Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Server Log Files

Our hosting platform routinely maintains server logs that document site visits. These logs may include IP addresses, browser details, time stamps, and other metrics. Such data assists with diagnosing issues, analyzing visitor behavior, and enhancing site stability.

GDPR Data Rights

Individuals in the European Economic Area (EEA) are entitled to specific rights under the General Data Protection Regulation (GDPR), such as:

• Access: Obtain copies of personal information we hold about you.
• Correction: Request corrections if any of your data is inaccurate or outdated.
• Removal: Ask for data deletion under certain circumstances.
• Limit Processing: Restrict how we handle your data in specific conditions.
• Object: Dispute how your data is processed, depending on the legal basis.
• Data Portability: Obtain a digital copy of your personal information or request its transfer to another organization.

If you would like to exercise any of these privileges, please let us know. We aim to respond within a month where possible.

CCPA Rights (California Residents)

If you reside in California, the California Consumer Privacy Act (CCPA) grants you the right to:

• Ask a business to disclose what personal data it collects about you.
• Request deletion of your personal data that the business holds.
• Opt out of any sale of your personal data, if applicable.

If these apply to you and you wish to exercise them, please contact us. We will address your request within the timeframe required by law.

Quebec Law 25 Rights

If you reside in Quebec, you have additional privacy rights under Quebec’s Law 25, including:

• The right to access your personal information
• The right to correct inaccurate personal information
• The right to withdraw consent for data processing
• The right to request deletion of your personal information under certain circumstances

We are committed to complying with Quebec’s privacy laws. To exercise these rights, please contact us at [email protected].

Children’s Protection

Our site is not directed toward individuals under the age of 13. We do not knowingly collect personal data from children under this age. If you believe a minor has provided us with personally identifiable information, notify us immediately so we can take prompt action to remove it.

Contact Us

For any additional questions about this Privacy Policy or your data, feel free to contact us at [email protected].