Privacy Policy

Scope & Future Changes

The following policy describes our procedures for data collected strictly via our website. It does not apply to interactions occurring offline or through third-party channels. We may update this Privacy Policy periodically. Any modifications will be posted on this page; please review it whenever you visit to stay informed about our data protection practices.

Types of Information We Collect

We may gather information in various ways, such as:

• Personal Contact Details: for instance, your name, email address, company name, phone number, or mailing address when you fill out a form or send us a message.
• Anonymous Browsing Data: including your web browser, device information, and pages visited, which helps us understand how users interact with our site. Note that we use privacy-friendly analytics that do not store IP addresses or use cookies.
• Correspondence: any content or attachments you provide when you contact us directly, such as in an email or contact form.

We will explain when and why we need specific details at the point of collection so you can choose whether or not to proceed.

How We Utilize Your Data

We leverage information collected for multiple legitimate business purposes, including:

• Website Operation & Maintenance: ensuring the site functions properly and continuously improving user experience.
• Personalization: tailoring site content, resources, or offers based on your interactions and preferences.
• Communication: responding to questions, sending service updates, or sharing relevant materials.
• Performance Insights: analyzing user behavior to optimize content, marketing, or product development.
• Promotional Outreach: with your permission, delivering news about our offerings or upcoming events that might be of interest.
• Security & Fraud Prevention: protecting our assets and safeguarding against possible risks.

Website Analytics: We use Rybbit, a privacy-friendly, open-source web analytics tool, to understand how visitors interact with our website. Rybbit collects anonymous usage data without using cookies or storing personally identifiable information. This helps us improve our content and user experience. For more information about Rybbit's privacy practices, visit their privacy policy at rybbit.com/privacy.

Cookies & Related Technologies

We take a privacy-first approach to our website. Our analytics tool, Rybbit, operates without cookies, meaning we do not place tracking cookies on your device for analytics purposes. Any cookies we do use are limited to:

• Essential functionality cookies (such as remembering user preferences)
• Session management for secure interactions
• Performance optimization of site features

Because we use cookie-free analytics, you typically won't encounter cookie consent banners on our site. You can still manage or deactivate any functional cookies through your browser settings if desired.

Third-Party Services & Analytics

We use Rybbit, a privacy-focused analytics service, to collect anonymous website usage statistics. Unlike traditional analytics tools, Rybbit does not use cookies, does not track users across websites, and does not collect personally identifiable information. IP addresses are used temporarily only to determine approximate geographic location (country/region) and are never stored.

For more information about the third-party services we use:

• Rybbit Analytics: Visit Rybbit's Privacy Policy

Server Log Files

Our hosting platform routinely maintains server logs that document site visits. These logs may include IP addresses, browser details, time stamps, and other metrics. Such data assists with diagnosing issues, analyzing visitor behavior, and enhancing site stability.

GDPR Data Rights

Individuals in the European Economic Area (EEA) are entitled to specific rights under the General Data Protection Regulation (GDPR), such as:

• Access: Obtain copies of personal information we hold about you.
• Correction: Request corrections if any of your data is inaccurate or outdated.
• Removal: Ask for data deletion under certain circumstances.
• Limit Processing: Restrict how we handle your data in specific conditions.
• Object: Dispute how your data is processed, depending on the legal basis.
• Data Portability: Obtain a digital copy of your personal information or request its transfer to another organization.

If you would like to exercise any of these privileges, please let us know. We aim to respond within a month where possible.

CCPA Rights (California Residents)

If you reside in California, the California Consumer Privacy Act (CCPA) grants you the right to:

• Ask a business to disclose what personal data it collects about you.
• Request deletion of your personal data that the business holds.
• Opt out of any sale of your personal data, if applicable.

If these apply to you and you wish to exercise them, please contact us. We will address your request within the timeframe required by law.

Children's Protection

Our site is not directed toward individuals under the age of 13. We do not knowingly collect personal data from children under this age. If you believe a minor has provided us with personally identifiable information, notify us immediately so we can take prompt action to remove it.

Contact Us

For any additional questions about this Privacy Policy or your data, feel free to contact us at privacy@clevrsolutions.ca.